“Greetings traveler, we have received your feedback and we are deeply sorry for your loss. They filed a report for the thousands of dollars they lost on November 26, which was met with the following response from Mihoyo on December 3: “They likely couldn't steal my account (at least that's what I assume), and used my 5-star weapons and a large portion of my 5-star artifacts as materials to level up lower rarity weapons and artifacts,” Travis tells me. Like Kaiurai, they put the hacker’s actions down to a failed attempt at theft. When I reached out to Travis, they explained that they’ve spent somewhere between $1,500 and $2,000 on Genshin Impact, all of which has now been flushed down the drain. Kaiurai directed me to another player, TravisC98, who reports experiencing similar frustrations with Mihoyo. Decided if he couldn't have my stuff I couldn't either.” anything else of real value? I think it's a hacker that wanted to steal it but couldn't. Why my Genshin account when presumably they could've tried, well. “I feel like if someone is actually out to get me it's a weird way of going about it,” they say. “I assumed it was because I had both linked they couldn't change it, but it's been proved that even with both linked, you used to be able to remove them without any email or phone trigger.” The other possibility is that someone might have had it out for Kaiurai, who is a small streamer, although they doubt this.
#Ps2 bios us how to
“They were a moron and didn't know how to unlink my phone and email so they could change my password,” they explain. Basically, it's £550 to get the stuff I lost back.” As Kaiurai says above, there’s also a massive time investment required to get back to where they were.Īs for why the hacks occurred, Kaiurai can only think of two possibilities. For the crafted ones, there's three chances to get a drop every week and they very rarely drop, so we can assume there's one every two weeks at most. Each wish costs 160 primogems so that's 43,200. “The 5-star weapons were all on the standard banner, so that's 90 wishes for each of those,” they explain. Kaiurai sent us a list of all of the items they lost as a result of the hack, which, when put in perspective, accounted for two battle passes - 12 weeks of play and £22 - as well as over £500 worth of Primogems. The poster went on to share their final conversation with Mihoyo, during which the developer said that the information they provided was inconsistent - despite previously acknowledging that the account had been hacked - and closed the ticket without allowing the player to submit any further inquiries. “And this is dispute account situation, so we couldn’t help in this situation.” “However, from the time your account is taken by someone there are many top-up(s),” the message from Mihoyo support reads.
Although the Genshin Impact subreddit usually suppresses posts pertaining to hacking, one post was simply too damning to ignore, as it included video footage of Mihoyo refusing to reimburse someone because the person who hacked their account had since topped it up. This issue has happened to potentially hundreds of people over the last few months. Related: Genshin Impact Has Generated Over $6 Million A Day Since Launch Extremely sorry for what happened, but as in our Terms of service we sent to you before, ‘You are responsible for maintaining the confidentiality of your Account information and if any third-parties use your Account or otherwise access to your Account, you may not claim compensation from miHoYo.’ Hope you understand this matter, we apologize for the inconvenience. We all do appreciate your support as always. ”Thank you for taking the time to contact us.
#Ps2 bios us upgrade
Mihoyo also said Kaiurai could have used the weapon lock mechanic to prevent themselves from accidentally using a 5-star weapon to upgrade a weak one, but because this was the work of a hacker, that security measure accomplishes literally nothing - they can just uncheck the box.Īfter claiming that it couldn’t help again, Mihoyo said: When Kaiurai asked if they could have their weapons back, Mihoyo said it wasn’t possible, despite the fact that a gift system in which players - including individual players - can receive specific items via their in-game inbox, as proven by the birthday cake people get once a year. The rest of the email thread goes back and forth on the issue with the same bureaucratic, beat-around-the-bush replies as Mihoyo continues to deny accountability all the while. As you can see, the developer is ignoring the issue - that accounts with hundreds, if not thousands of dollars attached to them are being stolen - and assuming that the fault lies with players, which is not the case given the easily exploitable security measures in place.
0 kommentar(er)
